OUR STORY

GlobeMed Kuwait has been a leading healthcare benefits management company since launching its operations in Kuwait in 2006.
Since then, we have administered health benefits programs for numerous insurance companies. Today, we put our expertise and experience at all payers’ disposal to help improve access to healthcare within and outside Kuwait while containing cost.
We are continuously driving the industry forward with our innovative solutions from providers’ network management to utilization management and review, as well as business intelligence tools. Furthermore, our pioneering technology is another main pillar we depend on to deliver unparalleled service. Not only we are digitizing most of the processes, but we are mostly automating them.  
In 2022, GlobeMed Kuwait became the 1st TPA in Kuwait to be licensed under the new legal framework of the Insurance Regulatory Unit (IRU), the governmental regulatory authority supervising the insurance sector in the country.
GlobeMed Kuwait is proudly a GlobeMed Group franchisee. With over 34 years of experience, GlobeMed Group has a network of franchisees in 11 countries in the MENA region including Lebanon, Iraq, Saudi Arabia, Kuwait, Qatar, United Arab Emirates, Bahrain, Jordan, Palestine, Egypt, and Nigeria.

KEY FIGURES

19

Years of know-how in
the management of healthcare benefits

300,000+

Served
insured members

505

Providers directly
contracted in Kuwait.

25

Clients: insurance companies
& self-funded schemes

100+

Dedicated team
in Kuwait

MAJOR MILESTONES

2006

2011

2012

2014

2016

2017

2022

2006

GlobeMed launches its activities in Kuwait to become a leading TPA in the Kuwaiti market and starts its successful journey.


2011

GlobeMed Kuwait is licensed to operate as a Kuwaiti company in the local market.

2012

GlobeMed Kuwait deploys its state-of-the-art online provider portal, I*care, to all healthcare providers within GlobeMed Kuwait’s medical network.

2014

GlobeMed Kuwait onboards its first self-funded scheme for medical claims to its insurance portfolio of prominent clients that the company proudly serves.

2016

GlobeMed Kuwait expands its portfolio to proudly serve 25 insurance companies & self-funded schemes.


2017

GlobeMed Kuwait launches its state-of-art GlobeMed FIT mobile application offering insured members a self-service app to manage their health insurance.


2017

GlobeMed Kuwait launches Deep Dive with innovative business intelligence tools that gives remote access for client insurers to either use the built-in dashboard and predefined reports related to claims or create their own ones.

2022

GlobeMed Kuwait becomes the first TPA in Kuwait to be licensed under the new legal framework of the Insurance Regulatory Unit (IRU), the governmental regulatory authority supervising the insurance sector in Kuwait.

2022

GlobeMed Kuwait celebrates its 15ᵗʰ anniversary, proudly serving over 250,000 insured members.


VISION & MISSION

Vision

Maintain our leadership as a pacesetter and a benchmark reference in the management of healthcare benefits.

Mission

To provide exceptional services to beneficiaries and risk carriers, transparent cost containment to risk carriers, and a quick, hassle-free process to healthcare providers.

HUMAN CAPITAL

HUMAN CAPITAL

At GlobeMed Kuwait, we firmly believe that our human capital is the main asset of our sustainable growth. We work under a well-balanced human and professional approach, and we are renowned for promoting equal employment, parity, and diversity, encouraging training and human development.
Now, our human capital covers a range of disciplines from claims experts to medical doctors, nurses, pharmacists, customer service champions, as well as business development and continuous improvement specialists.

THE GROUP

With more than 34 years of experience, GlobeMed was one of the first organizations to introduce the Third-Party Administrator (TPA) model in the MENA region. We have expanded our presence through our award-winning TPA franchisees across the Middle East and North Africa. Today, our 11 fully-fledged operations are servicing more than 220 clients in the public and private sectors. We are processing nearly USD 3 billion of claims annually from the largest healthcare network in the region with over 24,000 directly contracted providers and more than 120,000 providers worldwide through our cooperation with international partners.

GlobeMed also has the unique privilege of being both a TPA franchisor and a health insurance systems vendor. Over the years, our solutions have evolved through the hands-on experience of our franchisee operations and have been successfully tested in many distinct markets. With franchisee operations in 11 countries, GlobeMed benefits from exposure to different operational standards, market practices, regulatory frameworks, and a wide variety of health scheme requirements; all those dimensions greatly influenced us to apply continuous improvement to the system. Today, GlobeMed puts at payers’ disposal the most comprehensive and efficient solutions to manage healthcare benefits. 

KEY FIGURES

34

Years of know-how in the management
of healthcare benefits.

11

Countries of operations
and still expanding.

220+

Clients in the private
and government sections.

24,000

Providers directly
contracted with GlobeMed.

$3B

Claims worth
processed annually.

1,600+

Employees dedicated
and well-trained. 

120,000

Users utilizing
GlobeMed system.